Shipping policy

Shipping Policy

Shipping Coverage & Currency

Shipping availability is restricted to the continental and non-continental United States. Since we transact solely in United States Dollars, no currency conversion is performed on your end, and sales tax is charged where statutes demand it. Please double-check that your recipient sits inside the U.S. before submitting payment.

Order Processing Time

After you place an order, our fulfillment team needs 1-2 business days to verify payment, pick your items, and prepare the parcel for handoff to the carrier. Processing takes place on weekdays and excludes weekends and national holidays, so an order submitted on Friday afternoon typically enters production the following business day. You will receive an email the moment your package is packed and labeled.

Estimated Delivery Time

Plan on 4-6 business days of transit once your package is on the move. The clock begins when the carrier scans your parcel at pickup and pauses over weekends and federal holidays. Tracking updates let you follow each milestone until the box reaches you.

Shipping Costs

We believe delivery should not be a barrier, which is why we extend free shipping to all customers on all orders. No coupon code, membership, or spending target is needed to qualify. The only cost beyond your product total is the tax we are obligated to collect.

Order Tracking

Transparency matters to us, so a tracking number accompanies every dispatched order. The confirmation email will contain both the number and a direct link to the carrier's tracking page. It is normal for the first scan to appear several hours after you are notified that the package has left our facility.

Shipping Delays

There are moments each year when packages simply take longer to arrive. Seasonal peaks and adverse weather, think heavy snow, ice, or tropical storms, are the most common culprits behind extended timelines. Since these disruptions originate with the carriers, we ask for a little extra patience during such stretches.

Lost or Damaged Packages

Lost and damaged parcels are covered under our shipping protection. To start a claim, email us photos of any breakage alongside your order number, or flag a package that tracking suggests is lost. We will coordinate with the carrier and ensure you receive a replacement or your money back.

Address Accuracy

Kindly double-check every line of your address, street, city, state, and ZIP, before finalizing your purchase. Orders that go astray as a result of customer-entered address errors fall outside our replacement guarantee. When a shipment is returned to us as undeliverable, we will notify you so we can correct the details and send it again.

Order Changes & Cancellations

Order modifications, including address corrections, quantity tweaks, or outright cancellation, can be requested before shipment. Since orders typically enter fulfillment within 1-2 business days, act quickly to ensure we catch your request in time. After the shipping label is active, we can no longer intercept the package.

Contact Us

Our friendly customer service team welcomes your questions about shipping and orders. We make every effort to respond as fast as we can during business days.